Assessment Center
 The Osceola Council on Aging Assessment Center provides screening and assessment to seniors as well as information about community resources and services available to disabled adults, persons with mental illness or their families.
How do I make an appointment?
To make an appointment please call (407) 846-8532 ext. 202
Who to contact?
Ask for the Assessment Center Specialist.
What are the hours of operation?
Assessment Specialists are available to respond to calls and walk in appointments Monday-Friday, from 8:00 a.m. to 5:00 p.m.

Assistance is available in English and Spanish.

Case Management
  
Osceola Council on Aging provides Case Management and Care Management to Seniors and disabled adults who due to severe physical or mental illness are unable to perform all of their activities of daily living and may be at risk of nursing home placement.

Case Managers and Care Managers help with the identification, coordination and monitoring of services needed to enable a client to remain at home were is least restrictive.

Some of the services provided by Case Manager and Care Managers include:

Completion of functional intakes, screenings and assessments
Development and implementation of plans of care based upon the client's needs · Identification of providers for the needed services
Referral to available and appropriate resources
Monitor services to ensure that services are rendered accordingly
Maintain contact with the clients as needed
Maintain an up-to-date case record

For more information or to schedule an appointment with a Case Manager contact the Council at (407) 846-8532.

Guardianship
The Osceola Council on Aging Office of Public Guardianship program provides court appointed guardianship services to seniors and disabled adults who have been deemed incapacitated due to severe physical or mental illness and do not have families or friends who could assume responsibility for their care and protection.

During the Guardianship our Registered Guardians will provide the following services:

Completion of a thorough functional assessment to determine the needs of clients.
Development of an individualized case plan that addresses the services that are needed to meet the need of our clients.
Regular visits will be made to clients at home, hospitals, nursing homes and other facilities to monitor and assess the quality of services provided and to ensure the client's safety.
Maintain regular communication with family members and other providers such as the client's physicians.
Guardians will be available twenty-four hours a day/seven days a week for emergencies.
Coordination of appropriate home and community-based services are included.

8 Hr Basic Guardian Class
Osceola County Council on provides the 8 Hour Basic Guardianship Training for family guardianship. For more information about the Guardianship Program please call Tom Rios at 407-846-8532 ext 210.

Representative Payee
Our Representative Payee Program provide assistance to seniors who are no longer able to manage their finances due to severe physical or mental illness and do not have families or friends who could assist them to manage their finances. For more information about the Representative Payee Program please call Jane Moon at 407-846-8532 ext. 205. For more information about Guardianship, Representative Payee Program please call Donna Holt at 321-689-0404.
Osceola Council on Aging
Barney E. Veal Center
700 Generation Point
Kissimmee, FL 34744
Phone: 407-846-8532
Fax: 407-846-8550