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Senior Center
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Purpose The Osceola Council on Aging's Congregate Dining Club is dedicated to provide services for older citizens and disabled adults in our community. Our goal is to help seniors maintain their independence and dignity while enjoying fun and diverse activities and provide volunteer, recreational and social activities keeping participants involved and fulfilled physically and mentally.
Introduction The Congregate Dining Club provides convenient access to any one of seven different locations for community resources, recreational programs, nutritional meals and social activities for seniors.
The Centers provide organized educational programs, dancing, crafts, quilting, music, games, special events, holiday festivities and various classes and other activities.
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Hospice of the Comforter is a proud sponsor of the Osceola Council on Aging.
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The Senior Congregate Dining Club meets at the following facilities:
Barney E. Veal Center St. Cloud Senior Center Poinciana Community Center Robert Guevara Community Center St. Luke's Dining Site
The Centro Latino Americano Edad de Oro (CLEO) meets at the Robert Guevara Community Center (Fridays) and the Barney E. Veal Center (M, T, W & Th) to provide similar activities
For information on location, hours of operation, calendars of events and contacts for the Senior Congregate Dining Club sites, please contact Wilda Belisle at 407-846-8532.
Meeting rooms for clubs and community service organizations are available. The multi-purpose rooms at the 700 Generation Point are open to the public for rental and catering. Please contact Cathy Arft at 407-846-0364 for costs and reservations.
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Case Management Case management is a collaborative process which assesses, plans, implements, coordinates, monitors and evaluates the options and services to meet an individual's health needs, using communication and available resources to promote quality, cost effective outcomes. Case management can, however, be a complex profession. No two clients are alike, so each case is inherently unique. It requires a basic knowledge of individual differences that arise through cultural, socio-economic, ethnic and other factors. Case management professionals look after the health concerns of the most catastrophically and chronically ill and injured clients. They also manage the health care needs of all generations, including aging populations that find it continually more difficult to look after themselves. Case management professionals pay strict attention to a client's individual needs and guide clients to follow medication, dietary and exercise recommendations during their period of treatment. This is an ever-challenging process when considering the administrative depth and breadth of the healthcare system and the fact that numerous individuals may be intricately involved in a single case.
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Jesusa Ramos, 103 years old this past January, is one of more than 300 clients receiving case management services from the Council on Aging. Mrs. Ramos is the matriarch of five generations living in Osceola County. Her secret to longevity? "I enjoy a glass of wine with my Italian dinner," she stated. We're proud to have Ms. Ramos as a part of our family too. She is joined by Valerie Arroyo, Case Manager for the Council.
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The Process of Case Management
Assessment
Prior to initiating the client assessment, the case manager will define his or her role so that the client is fully aware of and informed of the scope of the case manager's activities.Clients must freely consent to the case management process before any activities are initiated.
Confidentiality
Case managers will comply with the confidentiality policies of their employers, professional organizations and boards as well as with all applicable statutes and/or regulations.
Empowerment
The case manager respects and supports the right of the client to make decisions, even when the case manager disagrees with that decision. Case managers do not make decisions for clients; they assist the client to make decisions for himself or herself. The case manager wil document those needs based upon the client/care giver's decision upon completing the assessment. For further information on providing case managed care for a family member, please contact the Council's Assessment Office at 407-846-8532. |
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The goal of the Council on Aging's Adult Day Health Center is to provide compassionate and comprehensive care for frail elderly in a secure environment, while recognizing the unique individuality of each participant as well as the need of support for their caregivers.
The Adult Day Health Center provides supervised activities and nutritional lunches in a healthy, social atmosphere for seniors with special needs. Nursing and physical therapy services are available. We provide care to disabled adults and frail, elderly clients who need a safe, protective environment because of illnesses such as stroke, Alzheimer's or Parkinson's Disease. Our seniors participate in activities and socialize with others in a secure setting designed to help maintain or improve their functional level. They attend during the day, enabling them to stay active, remain productive and enjoy an improved quality of life.
Caregivers also benefit from our services in that they receive some respite from caring for a dependent adult. They are given free time that they can use to continue their employment, run errands, or care for themselves or other family members.
The Council's Adult Day Health Center was made possible by a generous grant from The Harry and Jeanette Weinberg Foundation.
Hours of operation Monday - Friday 7:00am - 5:30pm
For more information please contact our Assessment Center at: 407-846-8532. The Council on Aging expanded its Adult Day Health Center in May 2007 when the Barney E. Veal Center was completed. The facility is licensed for 78 clients and has separate areas for Alzheimer's and dementia clients. Please call for further information and to get your loved one pre-registered or on a waiting list as soon as possible.
For more information please contact our Assessment Center at 407-846-8532.
View the Adult Day Health Center Brochure Online View the Adult Day Health Center Brochure Online in Spanish
The Adult Day Health Center Brochure is in .pdf, Adobe Acrobat, format. If you do not have Adobe Reader please click on the following link:
Adobe Reader 6.0 |
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Housing
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The Osceola Council On Aging offers housing for low income seniors and disabled residents of Osceola County at one of five communities managed by the Council. Simply click on the community's name to find information about amenities, floor plans and rental costs.
The Council also rents two and three bedroom houses to qualified residents. See the Neighborhood Stabilization Program information below. .
The Osceola Council on Aging announced the housing waiting list is closed for new applicants at the Oak Leaf Landing Phase I and St. Cloud Villas Phase II. The waiting list for these housing facilities closed due to an overwhelming number of applications received. The federal government requires that agencies close waiting lists when they reach a certain number.
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Saint Cloud Villas |
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St. Cloud Villas is a housing rental community with 36 apartments, designed to provide housing for low income seniors or handicapped/disabled individuals.
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Saint Cloud Villas Phase II |
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St. Cloud Villas II is a housing rental community with 50 apartments, designed to provide housing for low income seniors. Each apartment is equipped with a large living room/dining room combination, a full kitchen, bedroom and bath. Due to federal guidelines, minimum age for these homes is 62.
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Tracey Manor |
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The unique and home life atmosphere created in this perfect rental community just minutes away from shopping, banking, and your medical needs. Tracey Manor is nestled into a peaceful neighborhood of rural St. Cloud. Due to federal guidelines, minimum age for these homes is 62. |
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Kissimmee Oak Leaf Landing |
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Oak Leaf Landings is a housing rental community with 50 apartments, designed to provide housing for low income seniors. Each apartment is equipped with a large living room/dining room combination, a full kitchen, bedroom and bath. Due to federal guidelines, minimum age for these homes is 62. |
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Kissimmee Oak Leaf Landing II |
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Kissimmee Oak Leaf Landings is a 70-unit apartment complex which provides affordable housing for moderate income seniors. This complex is an all inclusive unit. It has been said that you would never have to leave the front doors to get the things you need. Due to federal guidelines, minimum age for these homes is 55.
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Click to see rental homes.
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Osceola Council on Aging's newest program and partner creating the Neighborhood Stabilization Program (NSP)
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Home Rental 3 Step ProcessThe purpose of the Neighborhood Stabilization Program is to provide relief for neighborhoods hard-hit by foreclosures, while providing affordable and quality housing to those who qualify. Properties available for rent are targeted as affordable housing for seniors, veterans and special needs families. This part of the program is being managed by the Osceola Council on Aging. They are committed to work with renters to streamline the process, answer questions and provide assistance in the home selection process. Following are the steps that must be taken to complete a successful rental agreement. STEP 1: Review EligibilityThe NSP rental program is designed to provide quality affordable housing to low income seniors, veterans and families with special needs. Please review Renter Eligibility to determine if you qualify.
| NSP Home Rental Eligibility Guidelines |
1. The head of household must be 62 years of age or older. 2. The home for which the household is applying for will be the households only place of residence. 3. The household agrees to pay the rent required by the program under which they will be receiving assistance (if applicable). 4. At the time of admission, the applicant is not receiving assistance for another unit which will not be terminated at the time of acceptance. 5. The household's annual income does not exceed the following income guidelines:
Household Size
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Maximum Household Income
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$21,250 |
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$24,300 |
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$27,300 |
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$30,350 |
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$32,800 |
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$35,200 |
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$37,650 |
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$40,050 | | STEP 2: Complete the Home Rental Application Once you have determined that you qualify, please download and complete the NSP Rental Application and Checklist. This document includes complete instructions including a list of the verification documents you will need along with the completed application. CLICK HERE FOR APPLICATIONSTEP 3: Contact the Rental Program PartnerCongratulations! You have completed all of the steps necessary to rent an NSP Home and you are ready to go shopping for your new home. This is a very exciting time. Please contact the Council directly to answer any questions, submit your completed application or to check on available properties. Contact information...

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Osceola Council on Aging, Inc. Housing Office 2350 Central Av. Kissimmee, FL 34741
Wendy Ford, Housing Manager 407-931-2990 freemanw@osceola-coa.com | ^Back to Top |
Transportation
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Driver Miguel Paredes assists a client.
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Clients prepare to leave an event at the Veal Center.
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Transportation is available for seniors and disabled persons for doctor's or medical test appointments, trips to the pharmacy, and for food shopping. The Council's vehicles are wheelchair accessible. Please call five days ahead to schedule transportation to doctor's appointments!
GROCERY SHOPPING SCHEDULE Mondays..............................BVL Tuesdays ....................St. Cloud Wednesdays...............St. Cloud Thursdays ...............Kissimmee Fridays.....................Kissimmee
Please call 407-846-8532 for information.
To speak with Patty Hart, Transportation Supervisor, ask for Ext. 247. For Veronica Ortiz, Transportation Aide, ask for Ext. 243. |
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Nutrition |
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USDA Food Bank Distribution An Intergenerational Program
A network of food distribution begins each month with the U.S. Department of Agriculture (U.S.D.A.) delivering non perishable foods to the Osceola Council on Aging, Osceola County's designated food bank. The Council is then responsible to distribute the food items to best meet the needs of our community. The Council distributes the food commodities to food pantries in Osceola County. Residents can pick up the food at any of the authorized Food Pantries, including the Council's Veal Center. Commodities are available at the Veal Center Monday through Friday from 10am - 2pm.
Food Pantries go through an inspection of their site, training for volunteers, sign an agreement and report the number of residents receiving food as well as the total amount of food distributed. Many of the Food Pantries conduct their own food drives, expanding the amount and types of food available.
The Council works closely with the Food Pantries to coordinate routine inspections by The Emergency Food Assistance Program (TEFAP) to ensure the uninterrupted supply of food commodities to the community.
Persons needing food supplies can call the Council at 407-846-8532 or search from the list below to find the Food Pantry closest to their home.
OSCEOLA COUNTY FOOD PANTRIES & TEFAP RECIPIENTS
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First Christian Church (DOC – Kissimmee)
3346 South OBT Kissimmee 34746 Contact: Mildred Sierra Jeanette Cortes 407 914-3413 407 668-3686 Church: 407 668-3686 Hours of Operation Thursday 10-2 |
First Christian Church (DOC- BVL)
2440 Boggy Creek Road Kissimmee 34744 Contact: Cuchy Ramos Cell 407 738-9650 Church 407 348-6461 Fax: 407 348-6336 Hours of Operation Friday 10-1 |
Osceola Christian Ministries
700 Union Street Kissimmee 34744 Contact: Richard Burton 407 944-9968 Fax: 407 343-1984 Hours of Operation Monday Wednesday Friday 9-11 1-2:30 |
Kissimmee Spanish Seventh Day Adventist
1214 Ingram Street Kissimmee Contact: Victor 407 460-2861 Margarita 407 944-8994 Cell : 407 716-0729 Church: 407 348-2440 Hours of Operation; Wednesday Fridays (or call for appointment) |
Mt. Zion SDA Church
2123 N. Smith Street Kissimmee, 34741 Contact: Ena Graham Cell 407 716-0716 or 407 348-2990 Kenny; 407 348-3898 Hours of operation Tues. 10:30 – 12:30 |
New Hope Community Church
511 Barn Street, Kissimmee 34741 Contact: Charlotte Grey 407 299-8382 cell 407 414-3030 Opal cell 321 746 4268 Hours of operation; Wed and Fri 5:00- 6:00 Or call for appointment
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Renewal Christian Church
290 Competition Drive Kissimmee (BVL) 34748 Contact: Alba Lopez 407 350-4406 / 407 870-0083 Fax 407 933-2920 Hours of Operation; Tues & Thurs 10:00 – 2:00 Sat 10:00 – 2:00 |
Miracle Temple Ministries
4390 Old Pleasant Hill Rd. Poinciana 34758 Contact: Enid Campbell 407 343-1644/407390-1339 Hours of operation; Wed & Sat 11:00 – 2:00 Or by appointment |
Holy Redeemer Catholic Church
1604 N. Thacker Ave. Kissimmee 34741 Contact: Brother Sebo 407 847-2500 Fax: 407 47-9687 Hours of operation M, T, W, F 9:00-11:00 and 1:00 – 3:00 |
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St. Cloud Food Pantry
901 Missouri Ave. St. Cloud, FL 34769 Contact: Grace Fry 407 892-8494 or Pete Barber 407 892-7070 Fax 407 892-75-19 Hours of Operation M,W,F, 10:00 - 12:00 |
Solid Rock Church of God
1904 N. Michigan Ave Kissimmee, FL 34741 Contact Person: Robert Young 407 485-1364 Veronica Waterman 407 847-3500 Church 407 847-3500 Hours of operation 2nd & 4th Tuesday 10:00-2:00
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Salvation Army
2647 Michigan Ave, Kissimmee 34741 Contact: Daisy or Capt. Domingo Casillas 407 518-9111 Hours of operation M-F 9:00-12:00 & 1:00- 3:00 |
USDA Non-Discrimination Statement
In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. (Not all prohibited bases apply to all programs.) To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call 800-795-3272 or 202-720-6382 (TTY). USDA is an equal opportunity provider and employer.
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E-Meals Emergency Meals, best known as E-Meals, are another initiative from the Meals on Wheels Program to help people in our community that do not qualify for our regular meals. There are times when we encounter situations that make us think of ways of improving our services. One of those situations are emergency calls; such as residents who are stranded in a hotel with no money or way of preparing a meal, seniors that come to the Council at hours the kitchen is closed, or concerned citizens or organizations that know of someone who may need a meal right away. For situations such as these Emergency meals are needed. A meal that is easy to carry, no need of refrigeration and is ready to be heated with no need of a stove or a microwave! The Heater-meals was voted as our choice for the meals. Then we added a cute name; the E-Meals. For more information please call 407-846-8532, ext. 262. |
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Meals on Wheels Program Hot, nutritious lunches along with cold suppers are delivered Monday through Friday to the homebound and disabled by friendly volunteers and staff. Providing nutrition to sustain an individual's strength and health is key to maintaining an independent life. The Meals on Wheels Program has operated in Osceola County for more than three decades providing services to the frail and vulnerable residents of our community. Weekend and textured meals are available for special needs.
For special events such as Mother's Day, Thanksgiving and Christmas a special delivery can be made by reservation.
There is a critical need for volunteers to deliver meals in Kissimmee and St. Cloud. If you have 1-2 hours per week to volunteer your time you'll be rewarded with the satisfaction of bringing happiness and nutrition to an elderly or disabled resident in our community. Please call today!
For information on the Meals On Wheels Program, contact Wilda Belisle at 407-846-8532. |
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Home Services
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The In Home Services Division visits homebound clients to provide care directly to clients in their homes. For seniors and disabled individuals, living at home is a vital part of their quality of life and sense of independence. The Council enables our clients to live independently and brings peace of mind to family members as well as the client. We provide services to senior adults, the disabled and those needing personal care and companionship. Services Include:
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Personal Care - Includes personal hygiene. |
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Homemaking - Provides light housekeeping, shopping, cooking, laundry and errands. |
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Representative Payee - Will help clients that are unable to handle their finances. |
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Respite - Provides the primary caregiver a relief from the stress and demands associated with the daily care of a loved one. |
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Companion - Provides encouragement, errands, some cleaning, cooking, supervision, companionship. |
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Chore - Heavy cleaning. |
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Transportation - Transportation |
We also serve adult disabled clients under the age of 60 who require similar services. Clients that meet the State of Florida income guidelines are eligible to receive services. Interested persons can contact our offices at 407-846-8532 and speak with our assessment office.
Private Pay Services The mission of the Council on Aging is to maintain the independence of aging and disabled persons. This includes those that do not qualify financially but can pay for these services to help maintain an independent lifestyle. For further information on Private Pay Services, contact Alma Mendoza at 407-483-1491. |
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